Observe.AI, the three-year-old tech startup founded in Bengaluru before shifting its headquarters to San Francisco, on Wednesday said it has raised $54 million in Series B round led by Menlo Ventures, with participation from Next47 Ventures, and NGP Capital.
With this round, Observe.AI has so far raised $88 million in funding. The startup plans to use this fresh capital to expand its go-to-market programmes and invest in R&D.
Observe.AI provides technology platforms for the contact industry by leveraging artificial intelligence. The startup claims that it has over 150 customers from diverse segments, including Pearson, Alcon Laboratories, and Concentrix.